State Farm® Insurance Agent John Smith

"Victoria Cochran has been our rep for over 25 years. Very responsive and a pleasure to work with. Added bonus - she really knows her stuff."

"I have had several homeowners/car insurance companies during my 25+ years in Savannah, and for the past several years I’ve had the absolute pleasure of having Vicki Cochran of John Smith’s office as my agent. Her service is the most incredible service I have ever received. From day one, working up a quote, she supported ALL my questions and explained everything in layman terms that I could understand. I have no question that I can trust Vicki’s recommendations- she is knowledgeable and professional, and what makes her stand out from the rest is that she is a caring human being. The policies offer excellent coverage and the premiums are reasonable. But beyond that, when I have questions after hours (ex when someone hit my new car and drove off while I was at work - a kind person in the parking lot let me know) Vicki responded to my questions within minutes. When we had a bad storm go through last year and my tree had fallen on my neighbor’s yard and everyone was without power, Vicki was on the phone with me to answer my questions. THAT kind of service is PRICELESS!!!! She is the most positive and compassionate agent I’ve ever had the pleasure of working with, and she is ALWAYS one to follow through. She is looking out for our best interests (my parents also have their home/car insurance with Vicki), and we couldn’t be more grateful for her consistently stellar performance in serving us!! Thank you Vicki!!:)"

"John Smith agency is by far the BEST! Over the past 30 years we’ve had other agents and NONE compare!!! It’s so hard to receive fair customer service these days let alone SUPERIOR service which is what you will receive at John Smith. Vicki is incredibly knowledgeable and always available for all of our needs. They treat us as if we are their only client and I can’t thank them enough! HIGHLY RECOMMEND!!!"

"Vicki Cochran, hands dial one of the most thorough agents I have ever worked with. Would highly recommend her and John Smith’s office to everyone.!!!!"

"Great service. Victoria was very helpful."

"I have been working with the company for 4yrs and I must say I’m impressed and pleased with the quality of service I’ve received, want to thank Mr.John Smith and his team for everything they do for me and my family,Thank you 💥"

"Vickie Cochran represents State Farm well when no one is looking. She handles my phone calls, contacts, and claims efficiently with a courteous and professional manner. John is blessed to have her."

"Have had several insurance related issues/questions/changes in the past 2 years. On all occasions Vickie was able to respond quickly."

"great service and very knowledgeable"

"John Smith has been my agent for many years. They are always a pleasure to work with, knowledgeable and understanding. Thankful to have a great team on my side!"

"Great agents in this office. Ms. Victoria C. is highly recommended, for all your insurance needs."

"My family has been with State Farm for decades. John Smith & Vicki are an absolute pleasure to work with. They are super kind, professional & always willing to go above & beyond when it comes to taking care of their clients."

"Absolutely amazing customer service. I couldn't ask for more!"

"I have been doing business with John and State Farm for more than 7 years. The services offered and personal attention make everything so easy. I highly recommend them."

"Over the past 6 years we have been transitioning from the north east to Savannah. John Smith and Vicki Cochran overall services and products have been nothing less than outstanding!"

"John Smith State Farm is reliable and an insurance company that I can depend on. John, Victoria and the whole crew at State Farm works above and beyond to take care of our needs. Anytime I call, they are always right on it and I never feel like I'm a bother. I definitely recommend John Smith State Farm."

"John Smith State Farm Insurance agency is wonderful to work with we have all our insurance with him and we are very happy with the service and attention we get from him and his staff they are very easy to work with and extremely helpful. We are very satisfied with them."

"John Smith and his staff have been available to answer any questions we have had and has been in contacted with the State Farm claims department to make sure our claim is being handled in a timely manner."

"Everyone at John Smith State Farm is a pleasure to work with."

"Everyone at Johns office is great. I fell like part of the family. they always help me to resolve any issues."

"John and Vikki always do a great job!"

"Fantastic service. Questions are always answered and changes are processed quickly."

"Everyone is nice and very understanding, they get the job done. Thank you John and his assistant. They will explain anything you don’t understand with your insurance policy. I’m am happy to have them as my insurance company. They also saved me money, I’ve been with them your 2-3 years"

"I’m happy to say I have multiple policies out of this office. If every business and company had such good customer relations as Victoria Cochrane and this Statefarm office, I do believe the world would be a much better place and things would run much smoother. The efficiency and the professionalism is beyond compare. I have never Had an awkward, uncomfortable or bad experience with this office. As a matter of fact, things have always been remarkably and proficiently above anything I could’ve ever expected. Thank you so much For setting a standard above the board!!! Pamela Young Savannah, Ga"

"Victoria you are my angel. I'm sorry this took so long but I can't begin to thank you for being so sweet and for your unwavering support during my policy changed. You explained everything to me throughly, you never made me feel rushed to make a decision and because of that I would gladly do business with you for years to come. Thank you again"