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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lenny L

March 24, 2025

5  out of  5
rating by Lenny L
"Absolutely amazing customer service. I couldn't ask for more!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Wendy Moynihan

March 12, 2025

5  out of  5
rating by Wendy Moynihan
"I have been doing business with John and State Farm for more than 7 years. The services offered and personal attention make everything so easy. I highly recommend them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jj machiski

March 10, 2025

5  out of  5
rating by jj machiski
"Over the past 6 years we have been transitioning from the north east to Savannah. John Smith and Vicki Cochran overall services and products have been nothing less than outstanding!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Wanda Frazier

February 13, 2025

5  out of  5
rating by Wanda Frazier
"John Smith State Farm is reliable and an insurance company that I can depend on. John, Victoria and the whole crew at State Farm works above and beyond to take care of our needs. Anytime I call, they are always right on it and I never feel like I'm a bother. I definitely recommend John Smith State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pam Patrick

February 5, 2025

5  out of  5
rating by Pam Patrick
"John Smith State Farm Insurance agency is wonderful to work with we have all our insurance with him and we are very happy with the service and attention we get from him and his staff they are very easy to work with and extremely helpful. We are very satisfied with them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dwayne Burnett

January 26, 2025

5  out of  5
rating by Dwayne Burnett
"John Smith and his staff have been available to answer any questions we have had and has been in contacted with the State Farm claims department to make sure our claim is being handled in a timely manner."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Stewart Dohrman

December 20, 2024

5  out of  5
rating by Stewart Dohrman
"Everyone at John Smith State Farm is a pleasure to work with."
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julie amelsberg

December 14, 2024

5  out of  5
rating by julie amelsberg
"Everyone at Johns office is great. I fell like part of the family. they always help me to resolve any issues."
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Matt Terrero

November 21, 2024

5  out of  5
rating by Matt Terrero
"John and Vikki always do a great job!"
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Bruce Fehr

November 19, 2024

5  out of  5
rating by Bruce Fehr
"Fantastic service. Questions are always answered and changes are processed quickly."
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Desirae Mcrae

October 28, 2024

5  out of  5
rating by Desirae Mcrae
"Everyone is nice and very understanding, they get the job done. Thank you John and his assistant. They will explain anything you don’t understand with your insurance policy. I’m am happy to have them as my insurance company. They also saved me money, I’ve been with them your 2-3 years"
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Pamela Y

October 23, 2024

5  out of  5
rating by Pamela Y
"I’m happy to say I have multiple policies out of this office. If every business and company had such good customer relations as Victoria Cochrane and this Statefarm office, I do believe the world would be a much better place and things would run much smoother. The efficiency and the professionalism is beyond compare. I have never Had an awkward, uncomfortable or bad experience with this office. As a matter of fact, things have always been remarkably and proficiently above anything I could’ve ever expected. Thank you so much For setting a standard above the board!!! Pamela Young Savannah, Ga"
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Maryland Taylor

September 4, 2024

5  out of  5
rating by Maryland Taylor
"Victoria you are my angel. I'm sorry this took so long but I can't begin to thank you for being so sweet and for your unwavering support during my policy changed. You explained everything to me throughly, you never made me feel rushed to make a decision and because of that I would gladly do business with you for years to come. Thank you again"
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Don Estep

September 3, 2024

5  out of  5
rating by Don Estep
"John and his Team are amazing we have both car and condo insurance with them. Always there to help"
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Chris Mahaffey

August 27, 2024

5  out of  5
rating by Chris Mahaffey
"They do an absolutely incredible job. Not a single complaint. If an issue arises, they are very quick to respond."
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Robin Robertson

August 21, 2024

5  out of  5
rating by Robin Robertson
"John and office associates have gone above and beyond for many years for me."
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Darleen Baughman

August 19, 2024

5  out of  5
rating by Darleen Baughman
"John Smith and his office staff take care of my insurance needs quickly and professionally. Highly recommend, you won’t be disappointed with their service."
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Pam Schultz

August 7, 2024

5  out of  5
rating by Pam Schultz
"I worked with Victoria Cochran on a homeowners policy for a client. She was extremely helpful and very quick to respond to all of my requests! I was provided with the necessary documents the very same day! She is top-notch and a pleasure to work with.....highly recommend!"
We responded:
"Thank you so much for the review Pam! I am so glad Victoria was able to help you with your homeowners policy. My team is always here to assist you in any way we can. "
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Tim Giordano

July 18, 2024

5  out of  5
rating by Tim Giordano
"I want to give a big thank you to Victoria for all that she does. I have been with this location for almost 20yrs. Everyone in the office has been wonderful. If you are looking for one on one people with the home town feel this is the place to go"
We responded:
"Thank you so much Tim for your kind words. I am proud to have Victoria on my team and I am glad your experience with our office has been wonderful. Your local State Farm agent always! "
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James Green

July 3, 2024

5  out of  5
rating by James Green
"John, I want to thank you and your staff for the excellent service you have provided over the years. I can always count on you giving good advice and answers to questions I may have regarding my insurance. I feel comfortable knowing that I have the trust and confidence you give."
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Annette LeBlanc

June 19, 2024

5  out of  5
rating by Annette LeBlanc
"We love John Smith and his excellent staff. They are the best insurance agent that we have ever used."
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Avery C

June 12, 2024

5  out of  5
rating by Avery C
"Wonderful, friendly, and patient staff! Explained everything to me in a very easily understandable way, and answered all my questions and concerns quickly and helpfully!"
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Rusty Bragg

June 11, 2024

5  out of  5
rating by Rusty Bragg
"Very responsive & quick to answer any questions. My parents did business here, I've been doing business for over 25 years. No nonsense & professional!"
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Mark Dickerson

June 7, 2024

5  out of  5
rating by Mark Dickerson
"If I could list the top customer service - do what they say company I have EVER been associated with, it would be John Smith and State Farm. After a total loss of an apartment due to a fire, without sounding cliche, John Smith and State Farm took the lead in doing everything possible to take a tragedy into something liveable. If you are thinking of insurance, forget the silly Emu or the lizard and go with a true professional. They worked to make a life wrecking event into a tolerable way forward. Call them today!!"
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Brad B Bixler

June 7, 2024

5  out of  5
rating by Brad B Bixler
"John and his staff are easy to do business with. I received insurance quotes quickly and got bound coverage shortly thereafter. If you want efficient service and great rates for your insurance needs don't miss out by not calling John Smith at State Farm."