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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maryland Taylor

Maryland Taylor

September 4, 2024

5  out of  5
rating by Maryland Taylor
"Victoria you are my angel. I'm sorry this took so long but I can't begin to thank you for being so sweet and for your unwavering support during my policy changed. You explained everything to me throughly, you never made me feel rushed to make a decision and because of that I would gladly do business with you for years to come. Thank you again"
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Don Estep

September 3, 2024

5  out of  5
rating by Don Estep
"John and his Team are amazing we have both car and condo insurance with them. Always there to help"
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Chris Mahaffey

August 27, 2024

5  out of  5
rating by Chris Mahaffey
"They do an absolutely incredible job. Not a single complaint. If an issue arises, they are very quick to respond."
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Robin Robertson

August 21, 2024

5  out of  5
rating by Robin Robertson
"John and office associates have gone above and beyond for many years for me."
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Darleen Baughman

August 19, 2024

5  out of  5
rating by Darleen Baughman
"John Smith and his office staff take care of my insurance needs quickly and professionally. Highly recommend, you won’t be disappointed with their service."
Profile photo of Pam Schultz

Pam Schultz

August 7, 2024

5  out of  5
rating by Pam Schultz
"I worked with Victoria Cochran on a homeowners policy for a client. She was extremely helpful and very quick to respond to all of my requests! I was provided with the necessary documents the very same day! She is top-notch and a pleasure to work with.....highly recommend!"
We responded:
"Thank you so much for the review Pam! I am so glad Victoria was able to help you with your homeowners policy. My team is always here to assist you in any way we can. "
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Tim Giordano

July 18, 2024

5  out of  5
rating by Tim Giordano
"I want to give a big thank you to Victoria for all that she does. I have been with this location for almost 20yrs. Everyone in the office has been wonderful. If you are looking for one on one people with the home town feel this is the place to go"
We responded:
"Thank you so much Tim for your kind words. I am proud to have Victoria on my team and I am glad your experience with our office has been wonderful. Your local State Farm agent always! "
Profile photo of James Green

James Green

July 3, 2024

5  out of  5
rating by James Green
"John, I want to thank you and your staff for the excellent service you have provided over the years. I can always count on you giving good advice and answers to questions I may have regarding my insurance. I feel comfortable knowing that I have the trust and confidence you give."
Profile photo of Annette LeBlanc

Annette LeBlanc

June 19, 2024

5  out of  5
rating by Annette LeBlanc
"We love John Smith and his excellent staff. They are the best insurance agent that we have ever used."
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Avery C

June 12, 2024

5  out of  5
rating by Avery C
"Wonderful, friendly, and patient staff! Explained everything to me in a very easily understandable way, and answered all my questions and concerns quickly and helpfully!"
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Rusty Bragg

June 11, 2024

5  out of  5
rating by Rusty Bragg
"Very responsive & quick to answer any questions. My parents did business here, I've been doing business for over 25 years. No nonsense & professional!"
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Mark Dickerson

June 7, 2024

5  out of  5
rating by Mark Dickerson
"If I could list the top customer service - do what they say company I have EVER been associated with, it would be John Smith and State Farm. After a total loss of an apartment due to a fire, without sounding cliche, John Smith and State Farm took the lead in doing everything possible to take a tragedy into something liveable. If you are thinking of insurance, forget the silly Emu or the lizard and go with a true professional. They worked to make a life wrecking event into a tolerable way forward. Call them today!!"
Profile photo of Brad B Bixler

Brad B Bixler

June 7, 2024

5  out of  5
rating by Brad B Bixler
"John and his staff are easy to do business with. I received insurance quotes quickly and got bound coverage shortly thereafter. If you want efficient service and great rates for your insurance needs don't miss out by not calling John Smith at State Farm."
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Michael Connor

June 7, 2024

5  out of  5
rating by Michael Connor
"We love working with John and his staff. Vicki is my favorite to talk to, she is always happy and helpful."
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Bobby V

March 5, 2024

5  out of  5
rating by Bobby V
"Great well established insurance agent. Stopped there today to update my insurance. Gracy handled it all. She is very professional knowledgeable and personable, truly the best of the best. She saved me a good amount of money by bundling."
We responded:
"Thank you so much Bobby for the kind words. We appreciate your business and hope to see you soon. "
Profile photo of Beth Abbate

Beth Abbate

December 15, 2023

5  out of  5
rating by Beth Abbate
"Tucker was very helpful! Working with him to get my insurance set up with my new car was a breeze!"
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Ashley Brown

May 7, 2023

5  out of  5
rating by Ashley Brown
"Excellent staff. Very helpful individuals as well as consistent. #GoStateFarm"
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Juliette Denmark

December 24, 2021

5  out of  5
rating by Juliette Denmark
"Been my insurance company since 2012. Victoria is the best. John Smith is also caring and attentive to his customers."
Profile photo of Nirav (Nirav)

Nirav (Nirav)

December 6, 2021

5  out of  5
rating by Nirav (Nirav)
"Been with them for car and renter's insurance for 3 years and they always have prompt and professional service. Really great customer service and friendly people that go out of their way to help."
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Angie Mack

October 4, 2020

5  out of  5
rating by Angie Mack
"Love, Love, Love Ms. Vicky, she was there to help me out at the last minute!"
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Giulia Nunes

May 12, 2020

5  out of  5
rating by Giulia Nunes
"Vicky is amazing! She is very helpful and truly cares about what you need! Definitely would recommend them!"
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Jim Hood

December 9, 2019

5  out of  5
rating by Jim Hood
"Best Insurance agent ever!"
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Juliette Denmark

October 22, 2019

2  out of  5
rating by Juliette Denmark
"Place smelled, service was poor"
Profile photo of Terri Kilgore

Terri Kilgore

June 8, 2019

5  out of  5
rating by Terri Kilgore
"My insurance company"
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Linda Williams

February 8, 2019

5  out of  5
rating by Linda Williams
"Nobody want to give up their money for temporary car insurance but we got to have it and why not go to somewhere with somebody love yet Show Your Love Can I show you love"